Krissie Shelley · Portfolio & Resume

AI-native product design,grounded in human judgment.

I’m a staff-level product designer and design technologist with 10+ years designing complex digital products and a career-long foundation in visual design and frontend technology.

I translate complicated systems and emerging technology into experiences that feel clear, useful, and naturally human — then build working software early enough to find out whether the idea really works.

Krissie Shelley
Human-centered AI · Enterprise UX · Rapid product prototyping

What I bring

Product judgment, visual craft, and technical fluency.

My strength is connecting those disciplines early enough to answer the most important question: does this actually work for the human using it?

  1. 01

    AI product & agent experience

    I design the interaction layer between people and AI so agent behavior feels understandable, useful, and trustworthy.

    Agentic UX · Human–AI interaction · Multi-step workflows · Prompt architecture · Human-in-the-loop systems · Escalation and override patterns

  2. 02

    Product design & strategy

    I turn complicated systems and ambiguous requirements into clear product behavior teams can test and build.

    Complex workflow design · User journeys · Information architecture · User research · Experience strategy · Accessibility

  3. 03

    Rapid AI-native prototyping

    I move beyond static concepts and build working software early enough to answer the important questions before engineering investment compounds.

    Lovable · Cursor · Claude Code · Google ADK · React · Tailwind CSS · API integrations

  4. 04

    Forward-deployed collaboration

    I work directly with stakeholders, customers, product, and engineering to make progress inside complex, changing environments.

    Discovery workshops · Stakeholder facilitation · Client consulting · Product definition · Technical translation · Executive communication

Selected work

Systems made calmer under real-world pressure.

01

Healthcare · Product ecosystem

Buying Back the Urgent Minute

A two-decade partnership evolving a bespoke veterinary imaging ecosystem into a calm, self-service support experience for clinicians working under pressure.

Known error codes moved from a live-chat queue to an answer in under thirty seconds.

Read the case study
VetRay veterinary imaging product interface

Naturally Human Designs

AI Experience Designer & Principal Design Technologist

October 2023–PresentWest Valley City, Utah

Independent AI-native product and experience design practice helping organizations turn complex ideas and emerging technologies into clear, testable digital products.

  • Design AI-native product experiences from early discovery through working prototype, combining product strategy, interaction design, visual craft, prompt design, and technical implementation.
  • Build functional product prototypes with Lovable, Cursor, Claude Code, React, Supabase, and AI APIs so teams can test behavior and assumptions before committing significant engineering resources.
  • Design human–AI interaction models including multi-step workflows, prompt systems, feedback loops, human-in-the-loop checkpoints, escalation paths, and user controls.
  • Designed and shipped a place-based experiential learning application using Google Agent Development Kit and Google Antigravity for the Kaggle + Google AI Agents Intensive.
  • Facilitate discovery and workflow-mapping sessions that translate ambiguous ideas into concrete experience models.
  • Design and build secure digital ecosystems using relational data, automation, APIs, analytics, and AI-assisted workflows while keeping the human experience approachable.
  • Lead digital product and experience strategy for Vet-Ray Technology by Sedecal across medical imaging products, infrastructure, sales workflows, and support systems.
  • Create internal dashboards, lead-management workflows, customer-facing tools, and rapid product concepts that bridge business, user, and implementation needs.

SalesRabbit

Senior Product Designer

May 2022–October 2023Lehi, Utah

B2B SaaS platform supporting complex field-sales organizations and workflows.

  • Led product design across complex enterprise workflows in close partnership with product management and engineering.
  • Helped transition core product experiences from legacy structures into a modern React-based architecture.
  • Turned complicated business requirements into interactive prototypes teams could evaluate before implementation.
  • Conducted qualitative research with field-sales organizations and translated real-world friction into product improvements.
  • Designed tools for pipeline management, integrations, configuration, and other high-frequency workflows.

Independent Product Design Consultant

UX Strategist & Product Designer

October 2021–May 2022Salt Lake City, Utah

Partnered with early-stage companies across SaaS, healthcare, finance, agriculture, and creator technology.

  • Entered unfamiliar domains quickly, mapped users and workflows, and transformed loosely defined requirements into testable product experiences.
  • Redesigned analytics for Blubrry Podcast Services, translating dense creator metrics into decision-oriented dashboards.
  • Simplified FarmRaise’s federal grant-application workflows for farmers navigating complex compliance requirements.
  • Created product strategy, interaction models, journeys, prototypes, and design direction for startups working through significant ambiguity.

Suralink

UX Designer

May 2019–June 2021Salt Lake City, Utah

Enterprise SaaS for secure audit request management and document collaboration.

  • Designed multi-stakeholder workflows for secure document exchange, permissions, requests, status, and collaboration.
  • Created the organization’s first scalable design system and component library with accessibility built into its foundations.
  • Designed transparency dashboards that turned complicated audit processes into understandable next steps.
  • Balanced usability with security, regulatory requirements, and complex financial and healthcare workflows.

Nav Technologies

Senior Product Designer

January 2014–January 2019Salt Lake City, Utah

Fintech platform helping small-business owners understand business credit and access financing.

  • Translated credit-bureau data and financial models into approachable tools, explanations, dashboards, and next steps.
  • Designed data-rich internal and customer-facing experiences across a multi-sided financial marketplace.
  • Partnered across product, engineering, analytics, marketing, and business teams to test and improve product experiences.
  • Made opaque financial systems more understandable through strong information design and progressive disclosure.

Foundational experience

Designer / Developer · 1998–2014

I began hand-coding websites in HTML and CSS in 1998 and built a career spanning visual design, branding, frontend implementation, information architecture, and product design. That foundation still shapes how I collaborate with engineers and prototype ideas directly today.

AI & prototyping

Lovable · Cursor · Claude Code · Google ADK · Google Antigravity · LLM prompt systems · Agent workflows

Design

Figma · Framer · Miro · Affinity · Adobe Creative Suite

Frontend & product technology

React · Tailwind CSS · HTML · CSS · Supabase · APIs · Git

Product practices

User research · Journey mapping · Information architecture · Design systems · Agile/Scrum · Workshop facilitation · Accessibility/WCAG

Selected domain experience

Enterprise SaaSArtificial intelligenceHealthcare & medical technologyFintechRegulated workflowsSales technologyAnalyticsB2B platforms

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